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RULES AND POLICIES

WITHDRAWAL & REFUND POLICY

ANNIVERSARY FEE (WRGAS REGISTRATION & GBC INSURANCE FEE)


All Students will be charged an anniversary fee. This fee is valid from September 1st until August 31st. This fee is non-refundable. See the website for current pricing.


MAKEUP & TRIAL CLASS POLICY


Make up & Trial classes are not available at this time.

REGISTRATION & PAYMENT POLICY


Registration is accepted online. Payment in full is required at the time of registration. Spaces will not be held until full payment is made. We accept Visa, Master Card, Visa Debit, or E-cheque.
If you choose to transfer to a different class, a $10 processing fee will be charged per student, per class.

CREATING AN ACCOUNT:


A family profile must consist of at least 1 parent/guardian and their immediate child(ren) participants between the ages of 0 to 17. Please have a separate profile created for children who are not in your immediate family ie: cousins, friends, etc. If you’re a grandparent hoping to enroll a grandchild, the parent or legal guardian must create the account, accept the policies on behalf of the child, and add you as a contact. If a participant is of 18 years or older, they must create their own individual account and also add themselves as the participant.
To avoid duplicate families, only one profile per family is allowed. If you have forgotten your login information please request your password to be resent to your email. Any known duplicate families will be combined.
Keep your profile and payment information up to date, and ensure you do not OPT out of important program information or unforeseen notifications that come up unexpectedly throughout the season ie: registration dates, weather closures, etc.

WITHDRAWAL POLICY


Pre-authorized billing information is required for recurring monthly payments. We accept Visa, MasterCard, or echeque. A lump sum payment at the beginning of the season is also an acceptable form for payment of tuition. PARENTS MUST NOTIFY WHITE ROCK GYMNASTICS IN WRITING TO WITHDRAW A STUDENT FROM CLASS. Only a written notice via email will be acceptable, and a $25 administrative fee will be charged per child/enrollment in case of a refund. 

 

RECREATIONAL CLASSES: 


At the time of registration, the first and final month’s tuition payment will be processed.
Fees are calculated on a yearly basis and broken down into equal monthly payments for your convenience. Monthly tuitions take into consideration general holidays, gym shutdowns, and other facility event closures.
You can customize the length of time in our program. 30 days written notice is required for withdrawal from the program unless for medical reasons. Refunds for medical reasons require a Doctor's note. 
Participants can transfer to a different age group or skill level when eligible, there is no transfer charge for aging or leveling up. All other scheduling convenience transfers are subject to a $10 processing fee per student, per class.
Refunds from the program are permitted during the first month of your enrollment and will be pro-rated based on the classes attended. No refunds are given after the first month unless for a medical reason. Parents…you are responsible for payment for your child's class(es) whether or not your child attends class. Withdrawals/refunds may be issued from time to time in extenuating circumstances. A $25 administrative fee will be charged per child/enrollment in case of a refund. No administrative fee will be charged if you choose to leave a credit on file. 


GFA TEAM PROGRAMS (Pre Team, Club Team, & Showcase): 


30 days written notice is required to withdraw from the program. All Club Team programs are a commitment of 10 months September through to June with the option of Summer training. We count on the participation of parents throughout the year. If your athlete is joining the program late you will be given your requirements at the time of registration. If you withdraw from the program, any outstanding fundraising not completed by the last day of training will be added to your final statement. Please note: We do not pro-rate fundraising fees. Please refer to your team handbook for details.


COMPETITIVE TEAM PROGRAMS (LTC, CCP, & Xcel): 


30 days written notice is required to withdraw from the program.  All Competitive programs are a commitment of 12 months from September through to August. We count on the participation of parents throughout the year. If your athlete is joining the program late you will be given your requirements at the time of registration. If you withdraw from the program, any outstanding volunteer hours or fundraising not completed by the last day of training will be added to your final statement. Please note: We do not pro-rate volunteer or fundraising fees. Please refer to your team handbook for details.

 

CAMPS


To receive a refund, you must request it in writing at least 10 days before your camp, and a $25 administrative fee will be charged per enrollment. You are allowed to transfer to a different week if space is available. A refund will be issued in full with a medical note at any time. Absolutely NO refunds if proper notice is not given. There are no refunds or credits for any missed camp days.

 

BIRTHDAY PARTIES


To receive a full refund, you must request it in writing 10 days prior to your party, and a $25 administrative fee will be charged per booking. You are allowed to transfer to a different week if space is available. A refund will be issued in full with a medical note at any time. Absolutely NO refunds if proper notice is not given.

 

WHAT TO WEAR & WHAT TO BRING TO CLASS


Students may wear fitted or  tucked-in T-shirts and shorts/leggings/sweatpants OR leotards for Girls. All students participate barefoot during class.
Be sure to bring a water bottle marked with the students name. Water only.
Hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Please refrain from wearing bows or other large hair ornaments that may cause discomfort during activity. 
NO chewing gum or food permitted in the gym area.
Personal items should be left in cubby holes, please leave all valuables at home. Jewelry should not be worn during classes. This facility's staff will not be responsible for ANY items that may be lost or stolen. 
Please be aware all parents supervising their children in the facility are not permitted on any of the equipment.
 

ARRIVAL AND PICKUP


Be sure your student arrives on time for their scheduled class time. Students should not be left unsupervised before or after their class. Coaches are not available to supervise before or after classes. Please pick up your student on time. Instruct your student to wait inside the building and you should escort them to and from the building to your car. During peak times the parking lot is crowded. Please take into consideration that our students may include young children. Please drive slowly and carefully. Do not let your child run to and from your car.
A $10 late pickup fee will be charged for every 15 minutes your child remains after class if you’re late to pick them up. Consistent late pick ups may result in your child being removed from the program.

 

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